Well...went with a seasoned TD to Chicago with group of high school choir students. Challenge for the trip was a 16 yr old girl in wheel chair. Best advice, make sure you tell your driver to make sure he gets her off the bus as soon as he parks the bus. Also make sure the venues know you have a handicapped person. Look for ramps and seating for handicap. Went to see a play, had to make arrangement for her seating, she was seated away from the group. Theater only allowed to have 1 person seat w/her, but an aunt came along the the trip. I spoke with the seating supervisor and convinced her to let the aunt seat with them if the seats were unused after the intermission.
Was not with our training during this event, but one of the kids defaced something. The kids were detained by security. My trainer convince the company and the security to not press charges, but for the student to pay for the cost of clean up.
I also went on a training of Washington DC, Gettysburg, Baltimore, Mt. Vernon & Lauray Caverns with a group of TDs for the inauguration and for the spring season.
Don't think I'll get a tour group for the big event. Spoke to many seasoned TDs usually tour Chicago for the 1st year. But sales, customer service and marketing was also on the trip. Seems they're interested in my photographic services for the event.
Best advice for the big event, according to seasoned TDs make sure that you utilize the chaperones!! It's very important that they know what is expected of them when leading the students with the amount of people expected for the event!
Student Tour seems much easier as all we really do is to facilitate the tour. Chaperones pretty much care for the students and they handle their own luggage. Just watch out for chaperones who think they are on vacation.
For those working the Inauguration...congrats! It will be a challenge, but you will have support as there will be other staff members at the event if you run into some problem. Good Luck! Hope to see you there and or Texas!
If you have any questions, contact me...emilyhoward@mac.com or call me 248-880-8373